Cluster Manager – Loan Against Property

Overview : We are seeking a dynamic and experienced Cluster Manager to oversee our Loan Against Property (LAP) product division, responsible for managing a cluster of 5 branches. The ideal candidate will possess strong leadership skills, in-depth knowledge of LAP products, and a proven track record in team management.

Responsibilities:

• Strategic Leadership : Provide strategic direction and leadership to achieve LAP business targets within the assigned cluster.
• Branch Management : Oversee the operations of 5 branches within the cluster, ensuring compliance with company policies, procedures, and regulatory requirements.
• Team Management : Lead and motivate a team of branch managers and loan officers to achieve sales targets and maintain high levels of customer satisfaction.
• Performance Monitoring : Regularly monitor and analyze branch performance metrics, identify areas for improvement, and implement corrective actions as necessary.
• Product Development : Collaborate with the product development team to identify opportunities for product enhancements and develop strategies to increase LAP product penetration within the market.
• Risk Management : Ensure adherence to risk management policies and procedures, conduct periodic risk assessments, and implement controls to mitigate risks associated with LAP lending.
• Market Intelligence : Stay abreast of market trends, competitor activities, and regulatory changes affecting LAP products, and incorporate relevant insights into business strategies.
• Customer Relationship Management : Foster strong relationships with key customers, intermediaries, and stakeholders to enhance business opportunities and maintain a competitive edge.
• Training and Development: Identifying reportees for necessary training to groom their product knowledge, sales skills, and customer service capabilities.
• Budgeting and Cost Control : Develop and manage budgets for the cluster, ensuring optimal utilization of resources and cost-effective operations.
• Reporting : Prepare and present regular reports on branch performance, sales activities, market trends, and other relevant metrics to senior management.

EDUCATIONAL QUALIFICATION
• Graduation

Date : 28.10.2025