Process Excellence Manager

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Process Excellence Manager

Key Responsibilities:

·         Lead in-house process standardization and improvement projects, focusing on defining and improving operational processes.

·         Create comprehensive process documents, including SIPOC, process flows, Swim lanes, desktop procedures, and value stream mapping, to visualize current workflows and pinpoint areas for standardization and efficiency improvements.

·         Develop performance metrics and KPIs aligned with standardization goals, monitor progress, and propose corrective actions to meet process improvement targets.

·         Ensure defined processes are consistently followed, documented, and controlled, while also identifying opportunities for enhancing process maturity.

·         Collaborate with leadership and functional teams to align business objectives with process improvements and standardization initiatives, ensuring compliance with best practices and regulatory requirements.

·         Conduct detailed gap analyses and process assessments to identify inefficiencies, areas of risk, and opportunities for streamlining and enhancing performance.

·         Lead cross-functional teams to implement process improvements

·         Provide leadership in the design and implementation of process automation and digital solutions where applicable, to reduce process variance and improve accuracy.

·         Mentor and train junior team members and cross-functional teams in process improvement practices, fostering a culture of continuous improvement and operational excellence.

·         Oversee process audits and internal reviews to ensure adherence to standardized processes and identify further optimization opportunities.

Requirements:

·         2-7 years of experience in process excellence, or continuous improvement, with hands- on experience managing process improvement projects.

·         Sigma Black/ Green Belt Certification

·         Strong understanding of Six Sigma methodology (DMAIC, DMADV) tools and techniques (e.g. SIPOC, VSM, RCA, Fishbone, FMEA)

·         Familiarity with Lean and Agile methodologies

·         Extensive experience in process mapping &related tools

·         Proven track record of leading process improvement initiatives and achieving measurable improvements in efficiency, quality, and cost-effectiveness.

·         Ability to manage multiple parallel process improvement projects

·         Proficiency in statistical tools (e.g., Minitab, SPSS, R, or similar) for analyzing data, measuring performance, and supporting process improvement initiatives.

Notice Period: Immediate joiners or candidates with a maximum of 30 days notice.

Skills Must Have
  • Any Graduate
  • Sigma Black/ Green Belt Certification
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